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Careers in Aged Care: 8 Things to Know in 2023

Caring for older people in the aged care services industry may be one of the most demanding and challenging jobs in the healthcare sector. However, it also comes with plentiful rewards and chances for development that can lead to a gratifying career. If you’re passionate about helping people, moving into aged care is your opportunity to make a genuine difference in people’s lives.

As an aged care worker, you can dedicate your career to supporting those living out the later chapters in their lives. It’s a deeply rewarding career. But making the decision to become an aged care worker can be complicated.

Do Carers Need Insurance?

Aged care workers in Australia can greatly benefit from having insurance for disability workers coverage due to the nature of their work and the potential risks involved. By obtaining insurance, these workers can ensure financial protection and gain peace of mind while providing care and support to vulnerable individuals. Insurance coverage safeguards aged care workers against potential liability claims that may arise from accidents, injuries, or incidents occurring during their duties. It also includes protection against professional negligence claims, providing support in unforeseen circumstances. Having insurance is a crucial precautionary measure for aged care workers, offering them security and protection throughout their careers.

You’ll want to consider factors like:

  • What area of aged care should you pursue?
  • Which specialization are you most passionate about?
  • Will the job really suit you?
  • What aged care qualifications should you study?

On top of being dedicated, passionate, and caring, there’s a vast range of critical aged care worker skills. These include:

Technical Skills:

  • First aid skills
  • Hygiene knowledge
  • Home maintenance
  • General health knowledge
  • Physiotherapy assistance
  • Safe lifting and OH&S
  • Legal and ethical knowledge

Soft Skills:

  • Compassion
  • Responsibility
  • Relationship-building
  • Patience
  • Adaptability

These skills come into play every day as an aged care worker. They’ll allow you to perform a vast and varied range of responsibilities in the role.

Role and responsibilities of individual workers in aged care There are many positions within the aged care industry to suit a variety of skills and personalities. There are careers in frontline support, administration, human resources, and catering, as well as managerial and corporate roles. There are also a variety of situations you, as a support worker, can work within.

You may work as a personal carer with elderly persons or families with people who receive aged care. Career opportunities abound in community care, where you can offer in-home care and services.

Alternatively, you might work at a residential aged care facility, providing continuous nursing support. Or you might choose to work at a community-based aged care provider or in respite care services for people who are nearing the end of their lives.

Whether they work in community care, residential care, or respite care, a support worker will report to the registered nurse or supervisor and work under their direction. With the appropriate professional development and career development opportunities, you can progress to supervisory roles and oversee other team members or, behind the scenes managing the overall operation of care facilities and support services.

Aged care duties for personal care assistants:

  • Providing companionship and conversation
  • Helping people with showering, toileting, dressing, and other personal care and hygiene needs
  • Administering medication
  • Domestic duties such as preparing food
  • Ensuring your clients’ spaces are clean and free of hazards
  • Helping clients get around and stay socially engaged. For example, taking them to appointments, shops, or outings
  • Teaching clients to use adaptive technologies to maintain their independence
  • Giving clients exercises that are tailored to their abilities and needs
  • Liaising with clients’ families and other health professionals in their healthcare team

Working in aged care, your duties will be varied, and you’ll follow an individual treatment plan for each client. But the crux of your role as an aged care worker is to provide compassionate and personalized care to older individuals. You’ll be responsible for ensuring their physical, emotional, and social well-being while promoting independence and maintaining their dignity.

In addition to the direct care responsibilities, aged care workers also have an important role to play in observing and monitoring clients’ health conditions, reporting any changes or concerns to the appropriate healthcare professionals. You may assist with documenting client information, maintaining records, and adhering to confidentiality and privacy regulations.

Furthermore, effective communication and interpersonal skills are essential in your interactions with clients, their families, and other healthcare professionals. Building trust, establishing rapport, and actively listening to client’s needs and preferences will contribute to providing high-quality care.

The aged care industry is highly regulated, and workers are expected to adhere to legal and ethical standards. This includes respecting clients’ rights, ensuring their safety, and maintaining professional boundaries.

Qualifications and Training

To pursue a career in aged care, obtaining the necessary qualifications and training is essential. While requirements may vary based on your location and specific role, here are some common qualifications and certifications:

Certificate III in Individual Support (Ageing)

This is a foundational qualification that provides the necessary skills and knowledge to work as a personal care assistant in aged care. It covers areas such as personal care, safety procedures, communication, and supporting independence.

First Aid and CPR Certification

Being trained in first aid and CPR is vital in handling emergency situations and providing immediate assistance when needed.

Medication Assistance Training

Depending on your role and employer, you may need specific training to assist clients with medication administration.

Manual Handling and Safe Lifting Techniques

Given the physical nature of the work, learning proper manual handling techniques is crucial to prevent injuries to yourself and your clients.

It’s important to research the specific requirements and regulations in your region or country, as they may differ. Consider enrolling in accredited training programs or courses offered by reputable institutions or organizations that specialize in aged care education.

  • Career Development and Progression: Aged care offers opportunities for career development and progression. With experience, further training, and a commitment to ongoing professional development, you can advance into roles such as:
  • Team Leader or Supervisor: As you gain expertise and leadership skills, you may be entrusted with supervising and guiding a team of aged care workers.
  • Care Coordinator: In this role, you would oversee the coordination and management of care plans for multiple clients, ensuring their needs are met, and services are delivered effectively.
  • Case Manager: As a case manager, you would work closely with clients, their families, and other professionals to assess their needs, develop care plans, and coordinate support services.
  • Aged Care Manager/Administrator: This position involves managing the operations of an aged care facility or service, including staff management, budgeting, and regulatory compliance.




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